}

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We serve brides who desire a stress-free, streamlined & joyful engagement & wedding by providing an experience that allows our couples to fully enjoy this special season & receive jaw-dropping, joy-filled photos they'll pass down for generations to come!

Hey, friend! We are Caitlin and Luke.

The Client
Experience Course

caitlin & luke education

A 20 lesson, self-paced online course for wedding photographers dreaming of raising their prices, working with couples they LOVE, and standing out from their competition!

focusing on client experience is the answer. we'll show you how.

ARE YOU READY TO BUILD A PROFITABLE BUSINESS AND A LIFE YOU TRULY LOVE?

through client experience, you can create the business & life of your dreams.

We were scared to raise our prices;
we didn't know if anyone would book.

We got ghosted all the time;
booking a wedding usually took weeks.

Couples only cared about what we charged; 
they seemed to just be price shopping.

We were overwhelmed & had little free time.

We didn't know how to compete 
with other photographers.

We wished our couples would post amazing reviews & that we'd get more inquiries.

this is how we used to feel.

can you relate?

We confidently raised our prices;
we charge what we're worth!

We stopped getting ghosted, & 
most brides book within 48 hours.

We love our couples, they adore us, 
& they don't care what we charge!

We got our life & our time back!

Our experience is SO unique that
we don't have to compete anymore!

Our couples share long, positive reviews. 
We have a constant stream of inquiries!

HERE'S WHAT OUR BUSINESS LOOKS LIKE NOW.

want results like these?

i want these results!

It's totally risk free with our 30 day money back guarantee.

Your client's experience impacts every part of your business. Focusing on client experience gave us the business & life of our dreams.

Let us show you how.

IF you're where we were,
BE ENCOURAGED, BECAUSE we found the solution:

"This is like nothing we have seen before... and we have invested in many courses. Not only that, but Caitlin and Luke go in-depth on topics that most educators will not even address..."

HONEST FEEDBACK FROM A REAL COURSE STUDENT:

enroll now!

It's totally risk free with our 30 day money back guarantee.

Real Student Feedback

don't just take our word for it. here's some

the client experience course

caitlin & luke education

A 20 lesson, self-paced online course for wedding photographers dreaming of raising their prices, working with couples they LOVE, and standing out from their competition!

focusing on client experience is the answer. we'll show you how.

Are you ready to build a profitable business AND a life you truly love?

through client experience, you can create the business & life of your DREAMS.

THE "WHY" BEHIND CLIENT EXPERIENCE (3 LESSONS)

In this lesson, we share exactly why creating a personal & unforgettable client experience matters so deeply! We dive into the psychology behind why client experience works for brides & also share exactly how focusing on client experience has allowed us to build the life & business of our dreams!

lessons included:

PERSONALLY, WE'D NEVER INVEST IN EDUCATION WITHOUT KNOWING EXACTLY WHAT WE'RE GETTING. SO, HERE ARE DETAILS ABOUT EVERYTHING YOU'LL RECEIVE.

module one:

THE PRE-BOOKING PROCESS (4 LESSONS)

Did you know that your client experience actually starts long before they even inquire with you? In this module, we break down exactly how we create an amazing experience for the brides immediately before they inquire with you, and how to give them an experience that leads them to book you FAST.

module two:

THE BOOKING PROCESS (4 LESSONS)

Past students have told us that this module is a complete game changer. In Module 3, we reveal our precise strategies for providing brides with an unforgettable experience during the booking process {including how to utilize videos!}. Our process results in most brides booking within 24 hours or less

module three:

THE ENGAGEMENT SESSION (4 LESSONS)

This module focuses on a pivotal point in your client's experience: their engagement session. We dive into some never before shared practices that leave our clients feeling blown away by how we care for them. Past students have shared that they have never heard the strategies in this module anywhere else!

module four:

THE PRE-WEDDING EXPERIENCE (4 LESSONS)

We like to say that this module includes our very biggest secrets for providing an amazing experience for our couples! This module focuses the points during a client's experience that technically requires the least time & effort from you, but during which you can have the biggest positive impact on them.

module five:

THE WEDDING DAY
(4 LESSONS)

It's finally here... the wedding day! We'll share exactly how we give our brides the amazing wedding day experience they write novel-length reviews about & causes family & bridal party members to recommend us to everyone they know. Everything in this module works even better because of Modules 1-5's content!

module six:

AFTER THE WEDDING: CONTINUING THE EXPERIENCE

Did you know that your clients' experience with you actually never fully stops? In this module, we share how we finish off the photography side of our couple's wedding experience, as well as how we foster the relationship we've built with our couple in a way that leads to joy-filled friendship & referrals.

module seven:

TEMPLATES FOR EMAIL, TEXTING, TIMELINES QUESTIONNAIRES, & MORE!

We'd never let you finish the course without giving you everything you need in order to implement what we've taught! You'll receive instant access to exclusive resources, including a sample timeline, email & texting templates, questionnaires, video examples, and so much more to help you grow!

BONUS: Resources

featuring a real C&L couple!

Did you know that the way you pose & direct your couples is a vital component of your client experience? In this FREE Bonus Posing Demo, watch Caitlin photograph a real couple and demonstrate how she utilizes the strategies taught in this course to make clients feel comfortable & confident during their entire time in front of our cameras.

BONUS: Posing Demo

WITH STUDENTS ALL OVER THE US!

In this FREE Bonus Live Q&A session, we tackle every common question our course students encounter as they implement the course! We're an open book, & no question is off limits. We spill all our secrets to questions asked from real course students from all over the country about how to make this content work for YOUR very unique business!

BONUS: Live Q&A

Extra Resources

Posing Demo

Live Q&A

Enroll now!

It's totally risk free with our 30 day money back guarantee.

course students also have access to tons of bonus freebies:

BECAUSE WE BELIEVE YOU NEED THE CORRECT TOOLS TO IMPLEMENT YOUR NEW KNOWLEDGE,

The emails & texts we use to correspond with inquiring brides, book weddings fast, & give an amazing experience

email & text templates

The exact questionnaires and timeline templates we utilize in order to provide brides with a personal experience

questionnaire & timeline templates

Real videos we've sent to Caitlin & Luke Brides who have booked our services and fallen in love with us and our brand

example
videos

A detailed walk-through of our communication throughout the entire booking process that results in brides booking FAST

communication
workflow

The exact email we send to brides before their wedding day & the document we use to prepare ourselves for each wedding

wedding prep
templates

BONUS VIDEO: How to create a personal, automated welcome message for inquiring brides via Honeybook & Zapier

autoresponder
tutorial

wow- i need this!

It's totally risk free with our 30 day money back guarantee.

"This course alone is worth thousands of dollars, so if you haven't pulled out your credit card by now, seriously rethink who you are as a person."

"For REAL, they are incredible and give so many tangible tips that you can walk away with and start implementing TODAY..."

- Teresa

Maybe you thought "client experience" just meant sending a Bridal Guide and a surprise canvas. Maybe you have a good handle on your client experience, but you're wondering if other photographers know things you don't. Maybe you're new to shooting weddings, so you're overwhelmed & have no idea where to start with client experience. Or, maybe you're a seasoned photographer, but you're dying to know what other photographers do to get those massive reviews and constant referrals.

In our course, we personally walk you through every little thing you need to know about curating an incredible experience. Their experience with you begins the moment they visit your website, it never truly ends... and we're here to show you exactly how we infuse every single step of our clients' experience with love, intention and purpose. From inquiry to booking, the engagement session, wedding day & beyond, you don't have to figure this out alone... we're sharing everything you need to know.

we teach photographers how to build the business of their dreams so they can live a life they love... while serving & loving people well.

meet your teachers: caitlin & Luke

Did you know that your client experience impacts every part of your business? Over our past 7+ years photographing weddings, we've seen firsthand how providing clients an amazing experience can change your life & business... forever.

SAY NO MORE... I'M READY TO ENROLL RIGHT NOW! >>

"Caitlin and Luke give it all.
They're not afraid to share all the information they know to best serve their education community..."

honest feedback from a real course student:

We were scared to raise our prices;
we didn't know if anyone would book.

We got ghosted all the time;
booking a wedding usually took weeks.

Couples only cared about what we charged;
they seemed to just be price shopping.

We were overwhelmed & had little free time.

We didn't know how to compete
with other photographers.

We wished our couples would post amazing reviews & that we'd get more inquiries.

can you relate?

this is how we used to feel.

i want these results!

It's totally risk free with our 30 day money back guarantee.

yOUR CLIENT's EXPERIENCE IMPACTS EVERY PART OF YOUR BUSINESS. focusing on client experience gave us the business & life of our dreams.

let us show you how.

if you're where we were, be encouraged, because we found the solution:

We confidently raised our prices;
we charge what we're worth!

We stopped getting ghosted, &
most brides book within 48 hours.

We love our couples, they adore us,
& they don't care what we charge!

We got our life & our time back!

Our experience is SO unique that
we don't have to compete anymore!

Our couples share long, positive reviews.
We have a constant stream of inquiries!

want results like these?

here's what our business looks like now.

"This is like nothing we have seen before... and we have invested in many courses. Not only that, but Caitlin and Luke go in-depth on topics that most educators will not even address..."

honest feedback from real course students Joanna & brett:

i need to enroll now!

It's totally risk free with our 30 day money back guarantee.

Real Student Feedback:

Don't just take our word for it. here's some

course students also have access to tons of bonus freebies:

BECAUSE WE BELIEVE YOU NEED THE CORRECT TOOLS TO IMPLEMENT YOUR NEW KNOWLEDGE,

THE "WHY" BEHIND CLIENT EXPERIENCE (3 LESSONS)

In this lesson, we share exactly why creating a personal & unforgettable client experience matters so deeply! We dive into the psychology behind why client experience works for brides & also share exactly how focusing on client experience has allowed us to build the life & business of our wildest dreams!

lessons included:

PERSONALLY, WE'D NEVER INVEST IN EDUCATION WITHOUT KNOWING EXACTLY WHAT WE'RE GETTING. SO, HERE ARE DETAILS ABOUT EVERYTHING YOU'LL RECEIVE.

module one:

THE PRE-BOOKING PROCESS (4 LESSONS)

Did you know that your client experience actually starts long before they even inquire with you? In this module, we break down exactly how we create an amazing experience for the brides immediately before they inquire with you, and how to give them an experience that leads them to book you FAST.

module two:

THE BOOKING PROCESS (4 LESSONS)

Past students have told us that this module is a complete game changer. In Module 3, we reveal our precise strategies for providing brides with an unforgettable experience during the booking process {including how to utilize videos!}. Our process results in most brides booking within 24 hours or less! 

module three:

THE ENGAGEMENT SESSION (4 LESSONS)

This module focuses on a pivotal point in your client's experience: their engagement session. We dive into some never before shared practices that leave our clients feeling blown away by how we care for them. Past students have shared that they have never heard the strategies in this module anywhere else!

module four:

THE PRE-WEDDING EXPERIENCE (4 LESSONS)

We like to say that this module includes our very biggest secrets for providing an amazing experience for our couples! This module focuses the points during a client's experience that technically requires the least time & effort from you, but during which you can have the biggest positive impact on them.

module five:

the wedding day
(4 lessons)

It's finally here... the wedding day! We'll share exactly how we give our brides the amazing wedding day experience they write novel-length reviews about & causes family & bridal party members to recommend us to everyone they know. Everything in this module works even better because of Modules 1-5's content!

module six:

AFTER THE WEDDING: CONTINUING THE EXPERIENCE

Did you know that your clients' experience with you actually never fully stops? In this module, we share how we finish off the photography side of our couple's wedding experience, as well as how we foster the relationship we've built with our couple in a way that leads to joy-filled friendship & referrals.

module seven:

Templates for EMAIL, TEXTing, Timelines  QUESTIONNAIREs, & MORE!

BONUS: Resources

Extra Resources

I need this! i'm ready to enroll!

It's totally risk free with our 30 day money back guarantee.

Featuring a real
C&L couple!

Did you know that the way you pose & direct your couples is a vital component of your client experience? In this FREE Bonus Posing Demo, watch Caitlin photograph a real couple and demonstrate how she utilizes the strategies taught in this course to make clients feel comfortable & confident during their entire time in front of our cameras.

BONUS LESSON: Posing

Posing Demo

with students all
over the country!

In this FREE Bonus Live Q&A session, we tackle every common question our course students encounter as they implement the course! We're an open book, & no question is off limits. We spill all our secrets to questions asked from real course students from all over the country about how to make this content work for YOUR very unique business!

BONUS LESSON: Q&A

Live Q&A

The exact emails and texts we use to correspond with and serve inquiring brides, book weddings fast, & give couples an incredible experience

this is amazing... enroll now!

It's totally risk free with our 30 day money back guarantee.

email & text templates

Real videos we've sent to Caitlin & Luke Brides who have booked our services and fallen in love with us and our brand

example videos

A detailed walk-through of our communication throughout the entire booking process that results in brides booking FAST

communication
workflow

The exact email we send to brides before their wedding day & the document we use to prepare ourselves for each wedding

wedding prep
templates

BONUS VIDEO: How to create a personal, automated welcome message for inquiring brides with Honeybook & Zapier

autoresponder
tutorial

The exact questionnaires and timeline templates we utilize in order to provide brides with a personal experience

questionnaire & timeline templates

We'd never let you finish the course without giving you everything you need in order to implement what we've taught! You'll receive instant access to exclusive resources, including a sample timeline, email & texting templates, questionnaires, video examples, and so much more.

meet elle taylor

read an interview with a real course student:

THE WHY: Elle took the the Client Experience Course because she wanted to take her
client experience and her business to the next level, but she didn't know where to start.
THE RESULTS: Since completing the course, Elle has begun booking wedding inquiries in a matter of mere hours and has raised her prices by hundreds of dollars, without any bride batting an eye.

enroll now!

Start your own journey with us today!

elle felt...

before this course,

"...like I had a decent grip on my client experience, but I was excited to learn more and make my experiences even better!"

she struggled with inquiring brides ghosting her, & she wanted to raise her prices.

Elle desired confidence in herself and WHY clients should book with her, versus all of the other photographers out there.

She wanted brides who wanted to work with her, no matter what she charged.

elle feels...

after this course,

"10,000% confident the strategies in this course can absolutely take any business to the next level and leave anyone's clients wanting to scream how much they love you from the rooftops!"

"I went from brides ghosting me for weeks to brides booking me within a matter of HOURS!"

"I have so much more confidence in myself and WHY clients should book with me (why I'm different than most photographers out there), and finding that confidence gave me a new brand voice that will lead to more bookings of clients who want to work with ME and not the price tag."

"Since completing the course, I've raised my investment collections HUNDREDS of dollars and no one has batted an eye!"

Did you know that your client experience impacts every part of your business? Over our past 7+ years photographing weddings, we've seen firsthand how providing clients an amazing experience can change your life & business... forever.

Meet your teachers: Caitlin & Luke

we teach photographers how to build the business of their dreams so they can live a life they love... while serving & loving people well.

we're here to help you.

We are caitlin and luke, a husband and
wife photography & Education team!

Picture us sitting across the table from you, Starbucks in hand, talking about the REAL moments of being a photographer. We see you. We may not know where you're at in life & your business journey right now, but we do know that focusing on client experience can catapult your business to new heights. No matter if you've shot 1 wedding or you've been shooting for years, the concepts we've seen proven in our own business have the potential to change everything in your business. 

Maybe you thought "client experience" just meant sending a Bridal Guide and a surprise canvas. Maybe you have a good handle on your client experience, but you're wondering if other photographers know things you don't. Maybe you're new to shooting weddings, so you're overwhelmed & have no idea where to start with client experience. Or, maybe you're a seasoned photographer, but you're dying to know what other photographers do to get those massive reviews and constant referrals.

In our course, we personally walk you through every little thing you need to know about curating an incredible experience. Their experience with you begins the moment they visit your website, it never truly ends... and we're here to show you exactly how we infuse every single step of our clients' experience with love, intention and purpose. From inquiry to booking, the engagement session, wedding day & beyond, you don't have to figure this out alone... we're sharing everything you need to know.

say no more... I'm ready to enroll right now! >>

"I have so much more confidence in myself and WHY clients should book with me..."

"Since completing the course, I implemented new ways of how to serve my clients really well! I am going to try out using video with the next inquiry I receive & I'm excited to try it! I have so much more confidence in myself and WHY clients should book with me (why I'm different than most photographers out there), and finding that confidence gave me a new brand voice that will lead to more bookings of clients who want to work with ME and not the price tag..."

-Elle

"This course provided so much clarity..."

"Before taking this course I knew the client experience was big and was the main thing that would set me apart from other photographers. I am on my third year of business so yes, I knew this, but I was unsure on where to start or how to up level from the things I was already doing. This course provided so much clarity on that. It taught me to get out of my comfort zone and send my clients and potential clients videos! It also taught me to try to stay ahead of my clients needs/questions before they have the chance to ask them..."

-lauren

i need these results!

It's totally risk free with our 30 day money back guarantee.

online community!

JOIN OUR SUPPORTIVE, GENUINE, ENCOURAGING

join the fun on facebook!

As a Client Experience Course student, you're granted access to our exclusive online Facebook community! This group is 100% filled with Client Experience Course students. You're invited to post questions, celebrate your wins, & meet students across the country! Caitlin & Luke are active members of the group, whether we're answering questions, teaching LIVE private trainings, or helping you with anything you need as a course student.

Enroll now!

"I went from brides ghosting me for weeks to brides booking me within a matter of HOURS!"

personal stories of real life change:

"The C&L course was unlike any online course I've ever taken..."

"The C&L course was unlike any online course I've ever taken, and it's AMAZING for whatever stage of business you're currently in! I felt like I already had a great client experience in place before taking the course and was just wanting to take my business to the next level, but this course provided me with so much NEW information and new ideas than I could have ever imagined! Since completing the course, I've raised my investment collections HUNDREDS of dollars and no one has batted an eye! I'm 10000% confident the strategies in this course can absolutely take any business to the next level and leave anyone's clients wanting to scream how much they love you from the rooftops..."

-Elle Taylor

"There is NO FLUFF..."

"Not only is there TONS of great content, but there's no fluff. It's straight to the point and allows you to start implementing right away! Even more, there are examples of how they do what they do, and that is great to see. Caitlin and Luke really do want to see you succeed and I love that about them. They truly care not only about their clients, but their students too. It's so nice to know that after you take their course they want to hear about your wins and problems you might still be having..."

-Lauren Trotter

"This is like nothing we have seen before..."

"Before taking this course, we had no idea how to really create a client experience. After a client would book, I feel like we barely even talked to them until the wedding day. Caitlin and Luke have given us a concrete system that is not only going to give our clients the experience they deserve, but also help us grow deep, meaningful friendships as well. This is a system that can increase your prices almost immediately and can see leads rolling into your inbox within weeks of implementing. Thank you so much Caitlin and Luke, you have given us purpose and a direction to succeed..."

-Joanna & Brett

"The techniques I learned in this course have already helped me book a wedding- before I was even halfway through the modules!"

"I think I've personally been pretty lucky with learning from a lot of talented and experienced photographers right from the beginning of my wedding photography career that set me on the right path of giving really good client experiences. That being said, I still learned SO MUCH from this course that I have already been able to implement in my business to serve my clients. This course outlines the full road map in giving your clients the very best experience possible - from the initial inquiry to their wedding gallery delivery (& after!). The techniques I learned in this course have already helped me book a 2021 wedding - before I was even halfway through the modules! I really believe this course will be a game changer in my business and help take me to the next level..."

-Abby Rose

I'M READY- LET'S DO THIS!

It's totally risk free with our 30 day money back guarantee.

"Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

"C & L do it again! They're my favorite educators because they keep it short and sweet and get to the point while keeping it fun and engaging. I learn SO MUCH from this course and am excited to implement all I learned. Everything about the inquiry process was GOLD and just what I needed to really step up my booking game. Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

- Alexa Racine

"This course really opened my eyes to the missing pieces in my client experience..."

"This course really opened my eyes to the missing pieces in my client experience. While I do feel like I serve my clients very well, I now realize how I can do even better without making things more stressful on my end. With the proper planning ahead and best resources provided by Caitlin and Luke, these few extra things can be done without being overwhelming. The things they teach clearly work as they have a very successful business and I think anyone can adapt these way into their business regardless of what their photography specialty is..."

-Krystal Richmond

"For REAL, they are incredible and give so many tangible tips that you can walk away with and start implementing TODAY..."

"This course alone is worth thousands of dollars, so if you haven't pulled out your credit card by now, seriously rethink who you are as a person."

"Since completing the course, I implemented new ways of how to serve my clients really well! I am going to try out using video with the next inquiry I receive & I'm excited to try it! I have so much more confidence in myself and WHY clients should book with me (why I'm different than most photographers out there), and finding that confidence gave me a new brand voice that will lead to more bookings of clients who want to work with ME and not the price tag..."

"I have so much more confidence in myself and WHY clients should book with me..."

"They've also NAILED down the experience they give their couples, and because of that I know the knowledge they're sharing is exactly what they specifically do for their couples. Literally love Caitlin and Luke and my business wouldn't be where it is today without their outpouring of love, knowledge, and expertise that they have given me through the years..."

"Caitlin and Luke give it all.
They're not afraid to share all the information they know to best serve their education community..."

"Before taking this course I knew the client experience was big and was the main thing that would set me apart from other photographers. I am on my third year of business so yes, I knew this, but I was unsure on where to start or how to up level from the things I was already doing. This course provided so much clarity on that. It taught me to get out of my comfort zone and send my clients and potential clients videos! It also taught me to try to stay ahead of my clients needs/questions before they have the chance to ask them..."

"This course provided so much clarity..."

"C & L explain things the best and make the course enjoyable. I'm a busy mom and they make it short and sweet with no extra fluff! They are relatable, funny, and share content in an enjoyable way that's straight to the point. I've already implemented some of the tools and am seeing great success..."

"I'm a busy mom, and they make it short and sweet with no extra fluff..."

online community!

join our supportive, genuine, encouraging

As a Client Experience Course student, you're granted access to our exclusive online Facebook community! This group is 100% filled with Client Experience Course students. You're invited to post questions, celebrate your wins, & meet students across the country! Caitlin & Luke are active members of the group, whether we're answering questions, teaching LIVE private trainings, or helping you with anything you need as a course student.

i'm ready to enroll now! >>

join the fun on facebook!

"The C&L course was unlike any online course I've ever taken..."

"The C&L course was unlike any online course I've ever taken, and it's AMAZING for whatever stage of business you're currently in! I felt like I already had a great client experience in place before taking the course and was just wanting to take my business to the next level, but this course provided me with so much NEW information and new ideas than I could have ever imagined! Since completing the course, I've raised my investment collections HUNDREDS of dollars and no one has batted an eye! I'm 10000% confident the strategies in this course can absolutely take any business to the next level and leave anyone's clients wanting to scream how much they love you from the rooftops..."

"I went from brides ghosting me for weeks to brides booking me within a matter of HOURS!"

personal stories of real life change:

- Elle Taylor


"There is NO fluff..."

"Not only is there TONS of great content, but there's no fluff. It's straight to the point and allows you to start implementing right away! Even more, there are examples of how they do what they do, and that is great to see. Caitlin and Luke really do want to see you succeed and I love that about them. They truly care not only about their clients, but their students too. It's so nice to know that after you take their course they want to hear about your wins and problems you might still be having..."

- Lauren Trotter

"This is like nothing we have seen before..."

"Before taking this course, we had no idea how to really create a client experience. After a client would book, I feel like we barely even talked to them until the wedding day. Caitlin and Luke have given us a concrete system that is not only going to give our clients the experience they deserve, but also help us grow deep, meaningful friendships as well. This is a system that can increase your prices almost immediately and can see leads rolling into your inbox within weeks of implementing. Thank you so much Caitlin and Luke, you have given us purpose and a direction to succeed..."

_ Joanna and Brett

"I think I've personally been pretty lucky with learning from a lot of talented and experienced photographers right from the beginning of my wedding photography career that set me on the right path of giving really good client experiences. That being said, I still learned SO MUCH from this course that I have already been able to implement in my business to serve my clients. This course outlines the full road map in giving your clients the very best experience possible - from the initial inquiry to their wedding gallery delivery (& after!). The techniques I learned in this course have already helped me book a 2021 wedding - before I was even halfway through the modules! I really believe this course will be a game changer in my business and help take me to the next level..."

_ Abby Rose

"The techniques I learned in this course have already helped me book a wedding- before I was even halfway through the modules!"

"C & L do it again! They're my favorite educators because they keep it short and sweet and get to the point while keeping it fun and engaging. I learn SO MUCH from this course and am excited to implement all I learned. Everything about the inquiry process was GOLD and just what I needed to really step up my booking game. Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

- Alexa Racine

"Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

"This course really opened my eyes to the missing pieces in my client experience. While I do feel like I serve my clients very well, I now realize how I can do even better without making things more stressful on my end. With the proper planning ahead and best resources provided by Caitlin and Luke, these few extra things can be done without being overwhelming. The things they teach clearly work as they have a very successful business and I think anyone can adapt these way into their business regardless of what their photography specialty is..."

- Krystal Richmond

"This course really opened my eyes to the missing pieces in my client experience..."

this course is different.

BEEN BURNED BY online EDUCATION?

Here is our promise to you:

YOU CAN FORGET EVERYTHING YOU THOUGHT YOU KNEW ABOUT ONLINE EDUCATION. here's what a past student shared:

"I've studied under dozens upon dozens of mentors, taken dozens of courses, and paid thousands of dollars to learn what I know today, but Caitlin and Luke STILL managed to provide an entire course filled with knowledge I've never learned ANYTHING on before..."

"Caitlin and Luke. THREE words! You guys, they're the real deal, seriously! I can't even begin to form into words how incredible these two are, and truly two of the best educators I've ever experienced. I've studied under dozens upon dozens of mentors, taken dozens of courses, and paid thousands of dollars to learn what I know today, but Caitlin and Luke STILL managed to provide an entire course out there filled with knowledge I've never learned ANYTHING on before! Their course highlights EXACTLY who we need to be as photographers and how to add value on not only how to best serve who is paying us thousands of dollars, but how to provide an experience for our couples, and one that goes beyond anything they could ever imagine. We as photographers are always saying we want to charge more for our services, but what we don't realize while we're complaining is that SO MUCH of being able to charge the pricing we want to charge, lies completely in the experience we give our couples. And Caitlin and Luke give you THE EXACT tools to do exactly that - to go far above and beyond what you even thought was possible..."

- Teresa Williams

I'M READY- LET'S DO THIS!

It's totally risk free with our 30 day money back guarantee.

WHAT MAKES THis COURSE DIFFERENT:

course lifetime access

Instead of being forced into deadlines to finish content, you have access to the course for the lifetime of the course!

access to caitlin & luke

We believe you should have a relationship with your educators, so we're available for questions!

no-fluff content

We don't believe in overwhelming our students, so we provide no-fluff content that gets to the point & can be implemented immediately!

personal instruction

We don't believe you should have to watch our laptop screens or a slideshow. We teach like we're sitting across the table from you!

fast results

Instead of waiting months or years for results, past students have seen results immediately!

no recurring cost

Nope- no annual fees or membership subscriptions. Just instant, course lifetime access from your phone, tablet or computer!

I'M READY- LET'S DO THIS!

It's totally risk free with our 30 day money back guarantee.

we're proof that the strategies in this course can catapult your business to places you only dreamed of achieving.

NO MATTER IF YOU'RE A BRAND NEW PHOTOGRAPHER OR A VETERAN PHOTOGRAPHER WHO'S BEEN SHOOTING FOR YEARS,

From Past Course Students

real, honest feedback

WHAT MAKES THE CLIENT 
EXPERIENCE COURSE DIFFERENT:

We don't believe you should have to watch our laptop screens or a slideshow. We teach like we're sitting across the table from you!

personal instruction

Instead of waiting months or years for results, past students have seen results immediately!

fast results

Nope- no annual fees or membership subscriptions here. Just instant, lifetime access from your phone, tablet or computer!

no recurring cost

YOU CAN FORGET EVERYTHING YOU THOUGHT YOU KNEW ABOUT ONLINE EDUCATION. Here's what a past student shared:

what makes the client
experience course different:

Instead of being forced into deadlines to finish content, you have access to the course for the lifetime of the course!

Course lifetime access

We believe you should have a relationship with your educators, so we're available for questions!

access to Caitlin & Luke

We don't believe in overwhelming our students, so we provide no-fluff content that gets to the point & can be implemented immediately!

no-fluff content

from past course students:

real, honest feedback

WHAT MAKES THE CLIENT 
EXPERIENCE COURSE DIFFERENT:

We don't believe you should have to watch our laptop screens or a slideshow. We teach like we're sitting across the table from you!

personal instruction

Instead of waiting months or years for results, past students have seen results immediately!

fast results

Nope- no annual fees or membership subscriptions here. Just instant, lifetime access from your phone, tablet or computer!

no recurring cost

I'm ready- let's do this!!

It's totally risk free with our 30 day money back guarantee.

this course is different.

been burned by online education in the past?

Here is our promise to you...

"Caitlin and Luke. THREE words! You guys, they're the real deal, seriously! I can't even begin to form into words how incredible these two are, and truly two of the best educators I've ever experienced. I've studied under dozens upon dozens of mentors, taken dozens of courses, and paid thousands of dollars to learn what I know today, but Caitlin and Luke STILL managed to provide an entire course out there filled with knowledge I've never learned ANYTHING on before! Their course highlights EXACTLY who we need to be as photographers and how to add value on not only how to best serve who is paying us thousands of dollars, but how to provide an experience for our couples, and one that goes beyond anything they could ever imagine. We as photographers are always saying we want to charge more for our services, but what we don't realize while we're complaining is that SO MUCH of being able to charge the pricing we want to charge, lies completely in the experience we give our couples. And Caitlin and Luke give you THE EXACT tools to do exactly that - to go far above and beyond what you even thought was possible..."

- Teresa Williams

"I've studied under dozens upon dozens of mentors, taken dozens of courses, and paid thousands of dollars to learn what I know today, but Caitlin and Luke STILL managed to provide an entire course filled with knowledge I've never learned ANYTHING on before..."

we're proof that the strategies in this course can catapult your business to places you only dreamed of achieving.

no matter if you're a brand new photographer or a veteran photographer who's been shooting for years,

what's your investment?

Now that you've heard that this content works,

online client experience course

buy now for just $499!

Course Value: Over $2,250!

✔︎ BEST VALUE FOR YOU
✔︎ MOST POPULAR

this course is valued at over $2,250, but you can have instant access

As our student, you'll receive:
・Multiple bonus training videos
・5+ hours of video teaching content
・Real behind the scenes example videos 
・Templates for texts, emails & questionnaires
・Instant, course lifetime access for self-paced learning
・Our exact communication workflow for booking
・Personal access to Caitlin & Luke for all your questions
・Access to the exclusive course student Facebook community
・& SO much more!

your one-time cost to receive immediate access to all the course content, freebies & bonuses:



Until now, the only other way you could have learned this content was through one-on-one mentoring with Caitlin & Luke themselves.

Mentoring Sessions with Caitlin & Luke cost $400 per hour. Our Course includes 5+ hours of video content & instruction. 5+ hours of one-on-one coaching with Caitlin & Luke would cost you a MINIMUM of $2,000.

This minimum cost doesn't even include the value of the freebies, templates & bonuses included with the Course OR access to us for questions throughout content implementation.

So, to serve you well, we've bundled everything you need into our Client Experience Course.

course value:

$2,250+

for just $499

or, pay $137.25 for 4 months!

Course Value: Over $2,250!

"This is unlike any other education available online! This course focuses on client experience in its entirety and has modules upon modules of information, examples, templates, and so much more goodness..."

is this course worth it? read more student success stories:

"I loved the example videos. For someone who is more of a visual learner, it was so nice having something explained and then seeing a video of what was taught being put into practice..."

"You guys, Caitlin and Luke really are onto something with the amount of video's they send. This may be THE biggest game changer. All we are doing is sending video's to our current brides and updating them, they are loving us for the videos..."

"Oh my goodness... where to start. I loved the order of things! It was so nice to see the client experience laid out in a way that made sense, going from one thing to the next instead of hopping around..."

"You receive education from TWO photographers who genuinely care about your personal and business growth. Their top priority is giving you a course that is completely packed full of quality content rather than just "fluff". They thrive off of seeing their students improve and grow their businesses rather than just being in education for the money it brings..."

i need results like these!

It's totally risk free with our 30 day money back guarantee.

"I think providing good client experience has gotten me to where I am now, so I knew that by getting even better at it was definitely going to pay off..."

"Our confidence is higher than it has ever been, and our clients are absolutely loving on us..."

"Caitlin and Luke do not add any fluff to their courses. Everything you learn is so tangible and can be applied to your workflow the second you learn it..."

"You guys are honest, don't hold anything back and genuinely care about how your students are doing..."

"We now have a actual workflow that is going to serve our clients with the experience they deserve. We have a new confidence that we are not going to get nervous and freeze up when an inquiry comes through, but will have a concrete plan in place to serve our couples, from inquiry to well after the wedding day..."

"I loved how you included example videos and example emails. I feel like how you guys have it organized just gives me such a clear road map of what my workflow should like with each client experience, which is so valuable..."

A:  This course is for you, if...

✔︎    You're sick of getting ghosted by brides who just want your prices
✔︎    You want brides who want YOU, don't care what you charge & book you FAST
✔︎   You're tired of wondering how to make EACH step of the client experience special & purposeful
✔︎   You're sick of seeing other photographers receive novel-length reviews & shoutouts on Instagram
✔︎    You know you could be getting more word-of-mouth referrals for new inquiries from past brides
✔︎     You desire to know exactly how to create an experience that's different from every other photographer's
✔︎   You've realized that sending clients the same gifts as every other photographer ≠ a great client experience


After this course, you'll have a grasp on how to provide your brides with a personal, unforgettable experience that not only leads to more referrals, raising your prices & thrilled clients, but also how to do so efficiently with systems & tools that allow YOU to have a life, too.

Q:  "Is this course for me?"

$2,250+

course value:

NOW THAT YOU'VE HEARD THAT THIS CONTENT WORKS,

what's your investment?

Until now, the only other way you could have learned this content was through one-on-one mentoring with Caitlin & Luke themselves.

Mentoring Sessions with Caitlin & Luke cost $400 per hour. Our Course includes 5+ hours of video content & instruction. 5+ hours of one-on-one coaching with Caitlin & Luke would cost you a MINIMUM of $2,000.

This minimum cost doesn't even include the value of the freebies, templates & bonuses included with the Course OR access to us for questions throughout content implementation.

So, to serve you well, we've bundled everything you need into our Client Experience Course.

As our student, you'll receive:
・Multiple bonus training videos
・5+ hours of video teaching content
・Instant access for self-paced learning
・Access to Caitlin & Luke for questions
・Real behind the scenes example videos 
・Templates for texts, emails & questionnaires
・Our communication workflow for booking
・Access to the exclusive student Facebook group
・& SO much more!

✔︎ BEST VALUE FOR YOU
✔︎ MOST POPULAR


THIS COURSE IS VALUED AT OVER $2250, BUT YOU CAN HAVE INSTANT ACCESS

online client experience course

for just $499

YOUR ONE-TIME COST TO RECEIVE IMMEDIATE ACCESS TO ALL THE COURSE CONTENT, FREEBIES & BONUSES:

buy now for just $499!

Course Value: Over $2,250!

"You receive education from TWO photographers who genuinely care about your personal and business growth. Their top priority is giving you a course that is completely packed full of quality content rather than just "fluff". They thrive off of seeing their students improve and grow their businesses rather than just being in education for the money it brings..."

"Caitlin and Luke do not add any fluff to their courses. Everything you learn is so tangible and can be applied to your workflow the second you learn it..."

"Our confidence is higher than it has ever been, and our clients are absolutely loving on us..."

"I loved the example videos. For someone who is more of a visual learner, it was so nice having something explained and then seeing a video of what was taught being put into practice..."

"Oh my goodness... where to start. I loved the order of things! It was so nice to see the client experience laid out in a way that made sense, going from one thing to the next instead of hopping around..."

"We now have an actual workflow that is going to serve our clients with the experience they deserve. We have a new confidence that we are not going to get nervous and freeze up when an inquiry comes through, but will have a concrete plan in place to serve our couples, from inquiry to well after the wedding day..."

"You guys, Caitlin and Luke really are onto something with the amount of video's they send. This may be THE biggest game changer. All we are doing is sending video's to our current brides and updating them, they are loving us for the videos..."

"I think providing good client experience has gotten me to where I am now, so I knew that by getting even better at it was definitely going to pay off..."

"You guys are honest, don't hold anything back and genuinely care about how your students are doing..."

"I loved how you included example videos and example emails. I feel like how you guys have it organized just gives me such a clear road map of what my workflow should like with each client experience, which is so valuable..."

I NEED these RESULTS!

It's totally risk free with our 30 day money back guarantee.

IS THIS COURSE WORTH IT? READ MORE STUDENT SUCCESS STORIES:

"this is unlike any other education available online! this course focuses on client experience in its entirety and has modules upon modules of information, examples, templates, and so much more goodness..."

or, pay $137.25 for 4 months!

Course Value: Over $2,250!

Q: "Is this course for me?"

A: This course is for you, if...

✔︎   You're sick of getting ghosted by brides who just want your prices
✔︎   You want brides who want YOU, don't care what you charge & book you FAST
✔︎   You're tired of wondering how to make EACH step of the client experience special 
✔︎   You're sick of seeing other photographers receive novel-length reviews & shoutouts on Instagram
✔︎   You know you could be getting more word-of-mouth referrals for new inquiries from past brides
✔︎   You desire to know exactly how to create an experience that's different from every other photographer's
✔︎   You've realized that sending clients the same gifts as every other photographer ≠ a great client experience


Sign me up now!

It's totally risk free with our 30 day money back guarantee.

After this course, you'll have a grasp on how to provide your brides with a personal, unforgettable experience that not only leads to more referrals, raising your prices & thrilled clients, but also how to do so efficiently with systems & tools that allow YOU to have a life, too.

success stories & life change:

"I booked a bride in just days using the techniques provided in this course!"

have a question for us? want to make sure this is the right fit?

 email us directly at
hello@caitlinandluke.com, and we'll personally help you asap!

"There's no fluff, it's straight to the point, and everything can be implemented right away..."

enroll now!

30 day money back guarantee

enroll now for no risk with our 30 day money back guarantee!

We get it: Investing in your business can be scary! Because we are so confident in this course & its ability to take your business to the next level, we're backing it with a 30 day money back guarantee. This means there is NO RISK for you! If you watch every course video, download every course file, implement what you have learned in your business, and tell us that your life and business have seen zero results from our course... please email us within 30 days of purchasing the course, tell us that you saw zero results from the entire course and it's content, and we are willing to return your investment. However, we are confident that this won't happen, because we have seen what our strategies can do for your business & your client experience! It's worked for ALL our past students and for us personally, so we're confident it will work for you, too.

final registration & investment details

THE LAST STEP BEFORE YOUR BUSINESS TRANSFORMATION BEGINS:

Your investment includes instant, course lifetime access to this self-paced, 5+ hour/20-lesson online course, bonus resources & trainings, access to us for questions, and membership in our exclusive online course student Facebook community!

We always say that there are no shortcuts when it comes to business, with just one exception: education. Education is the only way to shave weeks, months & even years off your business' progress! Personally, we can tie all of our biggest times of success to when we invested in our business through education. We KNOW this course can do the same for you. Our goal is to give you the same incredible experience we provide to our brides, so know that we've approached the creation of this course with YOU in mind, from start to finish. From the no-fluff content we've created, to the free bonuses we've included, to the personal touch we always want to provide as educators, our promise to you is that this course WILL serve you & your business well and provide you with content you can immediately implement in order to serve & love your brides well. We can't wait to watch you soar!

your one time cost:

$499

i want to sign up now!

or, 4 Monhtly payments of:

$137.25

can we help you?

enroll now!

Q: I'm a new photographer. Will this course work for me?
A: It sure will! The principles we teach in this course are the exact strategies that got our business off the ground almost 10 years ago, and to where it is now. We can't wait to see how our tips help your business grow!

Q: If I'm an established photographer who's been shooting for multiple years, will I still learn anything?
A: Absolutely! We {and our students!} are living proof that these strategies work for seasoned photographers. We frequently hear from past students that they've never heard the strategies we share anywhere else, even though they've been a part of the industry for years!

Q: I don't have enough time to watch all the videos right now. How long do I have access to them? 
A: Not to worry! We don't believe you should be forced to watch all the videos in order to meet a deadline; we want you to get the MOST out of them possible & even be able to rewatch if desired. You'll have access to the course for the lifetime of the course!

Q: I'm someone who learns best through visuals and hands on examples. Will this course work well for me?
A: For sure! We specifically created this course with visual learners in mind, so you will love getting to see us present the content in person, just as if we were across the table from one another. We also provide exact examples of certain concepts in the Bonus Modules for some extra clarity! 

Q: If I focus primarily on lifestyle work versus weddings, will this course still help me?
A: It will! The concepts and processes we teach in this course are precisely what we used to train our business' talented associate lifestyle photographer, Tori! You can certainly apply the strategies we suggest for a wedding photography business to a lifestyle photography business.

Q: What if I finish the entire course and didn't learn anything?
A: Rest assured that no past student has ever completed the course in its entirety and not learned anything! We're so confident that this course will change the game for your business that we offer a 30 day money back guarantee. Simply scroll up for details on this guarantee!!

Q: I'm still on the fence and don't know if this is for me. How can I make sure before investing?
A: Please reach out to us via email at hello@caitlinandluke.com, and we'd love to personally chat with you to determine if this course is the perfect fit for you and your business! We'll chat through all your fears, questions & hesitations together. 

questions

frequently asked

It's totally risk free with our 30 day money back guarantee.

more success stories & life change:

"I booked a bride in just days using the techniques provided in this course!"

Q:  I'm a new photographer. Will this course work for me?
A:  It sure will! The principles we teach in this course are the exact strategies that got our business off the ground almost 10 years ago, and to where it is now. We can't wait to see how our tips help your business grow!

Q:  If I'm an established photographer who's been shooting for multiple years, will I still learn anything?
A: Absolutely! We {and our students!} are living proof that these strategies work for seasoned photographers. We frequently hear from past students that they've never heard the strategies we share anywhere else, even though they've been a part of the industry for years!

Q:  I don't have enough time to watch all the videos right now. How long do I have access to them? 
A:  Not to worry! We don't believe you should be forced to watch all the videos in order to meet a deadline; we want you to get the MOST out of them possible & even be able to rewatch if desired. You'll have access to the course for the lifetime of the course!

Q:  I'm someone who learns best through visuals and hands on examples. Will this course work well for me?
A:  For sure! We specifically created this course with visual learners in mind, so you will love getting to see us present the content in person, just as if we were across the table from one another. We also provide exact examples of certain concepts in the Bonus Modules for some extra clarity! 

Q:  If I focus primarily on lifestyle work versus weddings, will this course still help me?
A:  It will! The concepts and processes we teach in this course are precisely what we used to train our business' talented associate lifestyle photographer, Tori! You can certainly apply the strategies we suggest for a wedding photography business to a lifestyle photography business.

Q:  What if I finish the entire course and didn't learn anything?
A:  Rest assured that no past student has ever completed the course in its entirety and not learned anything! We're so confident that this course will change the game for your business that we offer a 30 day money back guarantee. Simply scroll below for details on this guarantee!!

Q:  I'm still on the fence and don't know if this is for me. How can I make sure before investing?
A:  Please reach out to us via email at hello@caitlinandluke.com, and we'd love to personally chat with you to determine if this course is the perfect fit for you and your business! We'll chat through all your fears, questions & hesitations together. 


have a question for us? want to make sure this is the right fit?

 email us directly at
hello@caitlinandluke.com, and we'll personally help you asap!

"There's no fluff, it's straight to the point, and everything can be implemented right away..."

Questions

frequently asked

enroll now!

our 30 day money back guarantee

enroll now!

It's totally risk free with this 30 day money back guarantee.

It's totally risk free with our 30 day money back guarantee.

We get it: Investing in your business can be scary! Because we are so confident in this course & its ability to take your business to the next level, we're backing it with a 30 day money back guarantee. This means there is NO RISK for you! If you watch every course video, download every course file, implement what you have learned in your business, and tell us that your life and business have seen zero results from our course... please email us within 30 days of purchasing the course, tell us that you saw zero results from the entire course and it's content, and we are willing to return your investment. However, we are confident that this won't happen, because we have seen what our strategies can do for your business & your client experience! It's worked for ALL our past students and for us personally, so we're confident it will work for you, too.

registration & investment details

the last step before your business transformation begins:

Your investment includes instant, course lifetime access to this self-paced, 5+ hour/20-lesson online course, bonus resources & trainings, access to us for questions, & membership in our exclusive online course student Facebook community!

your one time cost:

$499

$137.25

I Want to sign up now!

We always say that there are no shortcuts when it comes to business, with just one exception: education. Education is the only way to shave weeks, months & even years off your business' progress! Personally, we can tie all of our biggest times of success to when we invested in our business through education. We KNOW this course can do the same for you. Our goal is to give you the same incredible experience we provide to our brides, so know that we've approached the creation of this course with YOU in mind, from start to finish. From the no-fluff content we've created, to the free bonuses we've included, to the personal touch we always want to provide as educators, our promise to you is that this course WILL serve you & your business well and provide you with content you can immediately implement in order to serve & love your brides well. We can't wait to watch you soar!

or, 4 montly Payments of: