meet elle taylor

read an interview with a real course student:

THE WHY: Elle took the the Client Experience Course because she wanted to take her
client experience and her business to the next level, but she didn't know where to start.
THE RESULTS: Since completing the course, Elle has begun booking wedding inquiries in a matter of mere hours and has raised her prices by hundreds of dollars, without any bride batting an eye.

elle felt...

before this course,

"...like I had a decent grip on my client experience, but I was excited to learn more and make my experiences even better!"

she struggled with inquiring brides ghosting her, & she wanted to raise her prices.

Elle desired confidence in herself and WHY clients should book with her, versus all of the other photographers out there.

She wanted brides who wanted to work with her, no matter what she charged.

elle feels...

after this course,

"10,000% confident the strategies in this course can absolutely take any business to the next level and leave anyone's clients wanting to scream how much they love you from the rooftops!"

"I went from brides ghosting me for weeks to brides booking me within a matter of HOURS!"

"I have so much more confidence in myself and WHY clients should book with me (why I'm different than most photographers out there), and finding that confidence gave me a new brand voice that will lead to more bookings of clients who want to work with ME and not the price tag."

"Since completing the course, I've raised my investment collections HUNDREDS of dollars and no one has batted an eye!"

"I have so much more confidence in myself and WHY clients should book with me..."

"Since completing the course, I implemented new ways of how to serve my clients really well! I am going to try out using video with the next inquiry I receive & I'm excited to try it! I have so much more confidence in myself and WHY clients should book with me (why I'm different than most photographers out there), and finding that confidence gave me a new brand voice that will lead to more bookings of clients who want to work with ME and not the price tag..."

-Elle

"This course provided so much clarity..."

"Before taking this course I knew the client experience was big and was the main thing that would set me apart from other photographers. I am on my third year of business so yes, I knew this, but I was unsure on where to start or how to up level from the things I was already doing. This course provided so much clarity on that. It taught me to get out of my comfort zone and send my clients and potential clients videos! It also taught me to try to stay ahead of my clients needs/questions before they have the chance to ask them..."

-lauren

online community!

JOIN OUR SUPPORTIVE, GENUINE, ENCOURAGING

join the fun on facebook!

As a Client Experience Course student, you're granted access to our exclusive online Facebook community! This group is 100% filled with Client Experience Course students. You're invited to post questions, celebrate your wins, & meet students across the country! Caitlin & Luke are active members of the group, whether we're answering questions, teaching LIVE private trainings, or helping you with anything you need as a course student.

"I went from brides ghosting me for weeks to brides booking me within a matter of HOURS!"

personal stories of real life change:

"The C&L course was unlike any online course I've ever taken..."

"The C&L course was unlike any online course I've ever taken, and it's AMAZING for whatever stage of business you're currently in! I felt like I already had a great client experience in place before taking the course and was just wanting to take my business to the next level, but this course provided me with so much NEW information and new ideas than I could have ever imagined! Since completing the course, I've raised my investment collections HUNDREDS of dollars and no one has batted an eye! I'm 10000% confident the strategies in this course can absolutely take any business to the next level and leave anyone's clients wanting to scream how much they love you from the rooftops..."

-Elle Taylor

"There is NO FLUFF..."

"Not only is there TONS of great content, but there's no fluff. It's straight to the point and allows you to start implementing right away! Even more, there are examples of how they do what they do, and that is great to see. Caitlin and Luke really do want to see you succeed and I love that about them. They truly care not only about their clients, but their students too. It's so nice to know that after you take their course they want to hear about your wins and problems you might still be having..."

-Lauren Trotter

"This is like nothing we have seen before..."

"Before taking this course, we had no idea how to really create a client experience. After a client would book, I feel like we barely even talked to them until the wedding day. Caitlin and Luke have given us a concrete system that is not only going to give our clients the experience they deserve, but also help us grow deep, meaningful friendships as well. This is a system that can increase your prices almost immediately and can see leads rolling into your inbox within weeks of implementing. Thank you so much Caitlin and Luke, you have given us purpose and a direction to succeed..."

-Joanna & Brett

"The techniques I learned in this course have already helped me book a wedding- before I was even halfway through the modules!"

"I think I've personally been pretty lucky with learning from a lot of talented and experienced photographers right from the beginning of my wedding photography career that set me on the right path of giving really good client experiences. That being said, I still learned SO MUCH from this course that I have already been able to implement in my business to serve my clients. This course outlines the full road map in giving your clients the very best experience possible - from the initial inquiry to their wedding gallery delivery (& after!). The techniques I learned in this course have already helped me book a 2021 wedding - before I was even halfway through the modules! I really believe this course will be a game changer in my business and help take me to the next level..."

-Abby Rose

"Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

"C & L do it again! They're my favorite educators because they keep it short and sweet and get to the point while keeping it fun and engaging. I learn SO MUCH from this course and am excited to implement all I learned. Everything about the inquiry process was GOLD and just what I needed to really step up my booking game. Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

- Alexa Racine

"This course really opened my eyes to the missing pieces in my client experience..."

"This course really opened my eyes to the missing pieces in my client experience. While I do feel like I serve my clients very well, I now realize how I can do even better without making things more stressful on my end. With the proper planning ahead and best resources provided by Caitlin and Luke, these few extra things can be done without being overwhelming. The things they teach clearly work as they have a very successful business and I think anyone can adapt these way into their business regardless of what their photography specialty is..."

-Krystal Richmond

"The C&L course was unlike any online course I've ever taken..."

"The C&L course was unlike any online course I've ever taken, and it's AMAZING for whatever stage of business you're currently in! I felt like I already had a great client experience in place before taking the course and was just wanting to take my business to the next level, but this course provided me with so much NEW information and new ideas than I could have ever imagined! Since completing the course, I've raised my investment collections HUNDREDS of dollars and no one has batted an eye! I'm 10000% confident the strategies in this course can absolutely take any business to the next level and leave anyone's clients wanting to scream how much they love you from the rooftops..."

"I went from brides ghosting me for weeks to brides booking me within a matter of HOURS!"

personal stories of real life change:

- Elle Taylor

"There is NO fluff..."

"Not only is there TONS of great content, but there's no fluff. It's straight to the point and allows you to start implementing right away! Even more, there are examples of how they do what they do, and that is great to see. Caitlin and Luke really do want to see you succeed and I love that about them. They truly care not only about their clients, but their students too. It's so nice to know that after you take their course they want to hear about your wins and problems you might still be having..."

- Lauren Trotter

"This is like nothing we have seen before..."

"Before taking this course, we had no idea how to really create a client experience. After a client would book, I feel like we barely even talked to them until the wedding day. Caitlin and Luke have given us a concrete system that is not only going to give our clients the experience they deserve, but also help us grow deep, meaningful friendships as well. This is a system that can increase your prices almost immediately and can see leads rolling into your inbox within weeks of implementing. Thank you so much Caitlin and Luke, you have given us purpose and a direction to succeed..."

_ Joanna and Brett

"I think I've personally been pretty lucky with learning from a lot of talented and experienced photographers right from the beginning of my wedding photography career that set me on the right path of giving really good client experiences. That being said, I still learned SO MUCH from this course that I have already been able to implement in my business to serve my clients. This course outlines the full road map in giving your clients the very best experience possible - from the initial inquiry to their wedding gallery delivery (& after!). The techniques I learned in this course have already helped me book a 2021 wedding - before I was even halfway through the modules! I really believe this course will be a game changer in my business and help take me to the next level..."

_ Abby Rose

"The techniques I learned in this course have already helped me book a wedding- before I was even halfway through the modules!"

"C & L do it again! They're my favorite educators because they keep it short and sweet and get to the point while keeping it fun and engaging. I learn SO MUCH from this course and am excited to implement all I learned. Everything about the inquiry process was GOLD and just what I needed to really step up my booking game. Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

- Alexa Racine

"Implementing these tools will definitely help make a better connection with couples and lead to more bookings..."

"This course really opened my eyes to the missing pieces in my client experience. While I do feel like I serve my clients very well, I now realize how I can do even better without making things more stressful on my end. With the proper planning ahead and best resources provided by Caitlin and Luke, these few extra things can be done without being overwhelming. The things they teach clearly work as they have a very successful business and I think anyone can adapt these way into their business regardless of what their photography specialty is..."

- Krystal Richmond

"This course really opened my eyes to the missing pieces in my client experience..."

what's your investment?

Now that you've heard that this content works,

online client experience course

✔︎ BEST VALUE FOR YOU
✔︎ MOST POPULAR

this course is valued at over $2,250, but you can have instant access

As our student, you'll receive:
・Multiple bonus training videos
・5+ hours of video teaching content
・Real behind the scenes example videos 
・Templates for texts, emails & questionnaires
・Instant, course lifetime access for self-paced learning
・Our exact communication workflow for booking
・Personal access to Caitlin & Luke for all your questions
・Access to the exclusive course student Facebook community
・& SO much more!

your one-time cost to receive immediate access to all the course content, freebies & bonuses:

Until now, the only other way you could have learned this content was through one-on-one mentoring with Caitlin & Luke themselves.

Mentoring Sessions with Caitlin & Luke cost $400 per hour. Our Course includes 5+ hours of video content & instruction. 5+ hours of one-on-one coaching with Caitlin & Luke would cost you a MINIMUM of $2,000.

This minimum cost doesn't even include the value of the freebies, templates & bonuses included with the Course OR access to us for questions throughout content implementation.

So, to serve you well, we've bundled everything you need into our Client Experience Course.

course value:

$2,250+

for just $499

⟶

"This is unlike any other education available online! This course focuses on client experience in its entirety and has modules upon modules of information, examples, templates, and so much more goodness..."

is this course worth it? read more student success stories:

"I loved the example videos. For someone who is more of a visual learner, it was so nice having something explained and then seeing a video of what was taught being put into practice..."

"You guys, Caitlin and Luke really are onto something with the amount of video's they send. This may be THE biggest game changer. All we are doing is sending video's to our current brides and updating them, they are loving us for the videos..."

"Oh my goodness... where to start. I loved the order of things! It was so nice to see the client experience laid out in a way that made sense, going from one thing to the next instead of hopping around..."

"You receive education from TWO photographers who genuinely care about your personal and business growth. Their top priority is giving you a course that is completely packed full of quality content rather than just "fluff". They thrive off of seeing their students improve and grow their businesses rather than just being in education for the money it brings..."

"I think providing good client experience has gotten me to where I am now, so I knew that by getting even better at it was definitely going to pay off..."

"Our confidence is higher than it has ever been, and our clients are absolutely loving on us..."

"Caitlin and Luke do not add any fluff to their courses. Everything you learn is so tangible and can be applied to your workflow the second you learn it..."

"You guys are honest, don't hold anything back and genuinely care about how your students are doing..."

"We now have a actual workflow that is going to serve our clients with the experience they deserve. We have a new confidence that we are not going to get nervous and freeze up when an inquiry comes through, but will have a concrete plan in place to serve our couples, from inquiry to well after the wedding day..."

"I loved how you included example videos and example emails. I feel like how you guys have it organized just gives me such a clear road map of what my workflow should like with each client experience, which is so valuable..."

A:  This course is for you, if...

✔︎    You're sick of getting ghosted by brides who just want your prices
✔︎    You want brides who want YOU, don't care what you charge & book you FAST
✔︎   You're tired of wondering how to make EACH step of the client experience special & purposeful
✔︎   You're sick of seeing other photographers receive novel-length reviews & shoutouts on Instagram
✔︎    You know you could be getting more word-of-mouth referrals for new inquiries from past brides
✔︎     You desire to know exactly how to create an experience that's different from every other photographer's
✔︎   You've realized that sending clients the same gifts as every other photographer ≠ a great client experience

After this course, you'll have a grasp on how to provide your brides with a personal, unforgettable experience that not only leads to more referrals, raising your prices & thrilled clients, but also how to do so efficiently with systems & tools that allow YOU to have a life, too.

Q:  "Is this course for me?"

our 30 day money back guarantee

It's totally risk free with our 30 day money back guarantee.

We get it: Investing in your business can be scary! Because we are so confident in this course & its ability to take your business to the next level, we're backing it with a 30 day money back guarantee. This means there is NO RISK for you! If you watch every course video, download every course file, implement what you have learned in your business, and tell us that your life and business have seen zero results from our course... please email us within 30 days of purchasing the course, tell us that you saw zero results from the entire course and it's content, and we are willing to return your investment. However, we are confident that this won't happen, because we have seen what our strategies can do for your business & your client experience! It's worked for ALL our past students and for us personally, so we're confident it will work for you, too.

registration & investment details

the last step before your business transformation begins:

Your investment includes instant, course lifetime access to this self-paced, 5+ hour/20-lesson online course, bonus resources & trainings, access to us for questions, & membership in our exclusive online course student Facebook community!

your one time cost:

$499

$137.25

We always say that there are no shortcuts when it comes to business, with just one exception: education. Education is the only way to shave weeks, months & even years off your business' progress! Personally, we can tie all of our biggest times of success to when we invested in our business through education. We KNOW this course can do the same for you. Our goal is to give you the same incredible experience we provide to our brides, so know that we've approached the creation of this course with YOU in mind, from start to finish. From the no-fluff content we've created, to the free bonuses we've included, to the personal touch we always want to provide as educators, our promise to you is that this course WILL serve you & your business well and provide you with content you can immediately implement in order to serve & love your brides well. We can't wait to watch you soar!

or, 4 montly Payments of: